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General Customer Service

Email: feedback@theknot.com
Hours: Monday through Friday, 6 a.m. to 5 p.m., PST

Wedding Shop

Phone: (800) 390-9784
Email: customerservice@theknot.com
Fax: (530) 242-0594
Hours: Monday through Friday, 5 a.m. to 8 p.m., PST
Questions? Start here. Read our FAQs.
Wedding Store Customer Service Policies
Our Guarantees
Placing an Order
Return Policy

Wedding Channel Tech Support

Phone: (877) 335-5252
Email: feedback@theknot.com


Phone: (888) 351-5032
Email: feedback@theknot.com
Hours: Monday through Friday, 6 a.m. to 5 p.m., PST

Help Center

For questions about wedding web pages, gown search, planning tools (i.e. guest list manager, checklist, budgeter), or the message boards, email: feedback@theknot.com
Questions about the site or your profile? Click here.

Press Inquiries
Email: pr@theknot.com

Investor Relations
Email: ir@theknot.com

National Sales Inquiries

For Job Applicants
Email: jobs@theknot.com

See More: Help Center